Healthcare Novelties

Privacy Policy

Who we are

Our website address is: https://healthcarenovelties.com – our Data Protection Officer can be reached by e-mailing [email protected] should you require evidence of the information we hold about you.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Your data will be anonymised by Google for analytics purposes. There is no personally identifiable information provided to Google.

This site also uses the Facebook Pixel code which measures your activity with the site. We do not have access to any personal information from this and we cannot identify you through this. We will not create any custom audiences from any details you have shared with us and as such Facebook is considered to be the Data Controller and Data Processor. Should you not wish Facebook to use this information to provide you with a customised advertising experience (and thus not share you website visit with them) you can do so at https://www.facebook.com/ads/preferences/.

Purchases

If you make a purchase using a credit card, your credit card data will be processed by Stripe and we will not have access to any of that information, aside from knowing whether the payment was successful or not. Stripe are the data collector and data processor for that information. Their privacy information can be found at https://stripe.com/gb/privacy

If you make a purchase using our PayPal payment option, your data will be collected and processed by PayPal. Depending on where you live, your privacy policy may vary with this and you should look up the PayPal privacy policy for your jurisdiction if you wish to investigate this. We do not obtain any personal information about you from PayPal except whether or not your payment was successful.

Who we share your data with

Any data explicitly collected by us will not be shared with any third party at all except where required by law and under court order / subpoena for the prevention and detection of crime.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you make a purchase, your data will be held for a period of 7 years to fulfil our tax obligations. Should you wish that data to be removed, we will remove such data as we can to fulfil your requirements but some information may have to be retained for tax reasons. This data will never be shared with any third party.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Your contact information will be used to fulfil any orders you place with us and will only be used by ourselves or our fulfilment services (in cases where a third party sends the items to you) to deliver your order to you successfully. The information will be kept for up to 7 years for tax reasons.

Your contact information will include your name, address and order details.

These details will not provided to any third party except our fulfilment services. The fulfilment service will not keep these details beyond the time necessary to fulfil your order and manage any returns policy. This will not be for longer than 30 days

Our contact information

You can get in touch with us to request an export of your personal data by e-mailing [email protected]

Please be aware, you will not have any personal data held by us unless you have left a comment on the website, or have explicitly signed up for an account with us or placed an order with us.